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Frecuently

Asked

Questions
The Shade Designers

Shipping

  • How do I measure my windows properly?
  • Do you charge for shipping?
  • Do you ship your blinds outside of the USA?
  • Do you ship to Alaska and Hawaii?
  • What shipping providers do you use?
  • Can I pay extra to rush my samples order?

SHIPPING

Do you charge for shipping?
Shipping is FREE on all orders less than 96" in width shipped to the Contiguous United States. A $60 delivery charge applies to each window treatment over 96" wide. Please note that we cannot ship to PO boxes, FPO, or APO Addresses.

In the case of  Awnings,
Awnings up to 20 feet in length are  shipped  for free in the 48 contigous States. For shipments to Alaska and Hawaii please call 1-800 474 9404 for a quote.

Do you ship to Alaska and Hawaii?
We offer shipping to Alaska and Hawaii for a flat rate of $30 for each window treatment under 96" wide. Each blind or shade over 96" wide will incur a $75 charge. A freight charge of $75 is applied for each shutter under 96". Shutters over 96" will incur a charge of $120 each. Drapery, regardless of size, will incur a shipping charge of $30 each.

What shipping providers do you use?
Most products are ground shipped directly to the customer from our facilities using UPS or FedEx. Oversized products are delivered by a common freight carrier and may take slightly longer for delivery. Freight carriers provide curbside delivery only. Customers may be responsible for additional charges for special delivery requests such as in-home delivery, remote area delivery, etc.

Can I pay extra to rush my samples order?
Yes.  We are happy to offer you 2 Day Express shipping for $25 and Overnight shipping for $50.  Orders placed on the weekends or after 12 PM PST during the week will be processed the next business day.  Standard shipping for swatches is free and and orders are typically delivered within 3 to 5 business days via US Mail.

Please note: Mini blind samples are not available from our manufacturers so we are unfortunately unable to provide swatch samples for these products.