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Return Policy

 

If you are not simply happy with your product for any reason, please fill out our Return Authorization Form Within 7 Days of receipt of your package. Please note that for products made to measure no exchanges are allowed. You will be instructed on how to return your item and will be provided with your RAN (Return Authorization Number). Once you receive your RAN, please print out a copy and enclose it with your return. Please be sure to return your purchase exactly as it arrived, UNUSED, with original manufacturers cases, paperwork and & tags intact, send it back within (7) days of receipt, and we'll credit your account with us for the value of the purchased merchandise minus the shipping charges. It's that easy! A RESTOCKING FEE of 10% ON ALL RETURNED  ITEMS WILL BE APPLIED.

Once we receive your items, we'll send you confirmation via e-mail. Please allow 5 Business days for the credit to appear in your account with THE SHADE DESIGNERS.

If you have any questions about our return policy, please contact us online or call us at  1-800-474-9404. Monday through Friday 8.00am-5.00pm EST

 

 

Use this form to submit your return request.

A customer service representative will respond to your request within 24 hours.

* Denotes required fields


Your information

  mm/dd/yyyy
  mm/dd/yyyy
 

Return items

 
 * Item name* Price* Quantity
Item 1
Item 2
Item 3
 

* Reason for return: